1. Overview

Survill Technologies LLC (“Survill,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request services, or otherwise interact with us.

2. Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, mailing address, account credentials, billing and transaction information, and the content of messages, project materials, or service inquiries. We may also collect device, browser, IP address, usage, cookie, and analytics information automatically when you use our website.

3. How We Use Information

We use information to respond to inquiries, create and administer accounts, process billing and transactions, provide and improve services, maintain security, communicate about projects and accounts, comply with legal obligations, and protect the rights of Survill Technologies LLC and others.

4. SMS and Text Messaging

If you provide a mobile number and opt in to receive SMS messages from Survill Technologies LLC, we may send service updates, appointment reminders, account notices, and project communications. We do not use this SMS program for promotional marketing messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP. Carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We may share information with service providers who support our operations, professional advisers, government authorities when required by law, and parties involved in a business transaction. We do not sell personal information for money. We do not share mobile opt-in information with third parties for their own marketing purposes.

6. Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, and reporting requirements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

7. Your Choices and Rights

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of your personal information, or to object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

10. Contact Us

For privacy questions or requests, contact Survill Technologies LLC at 312 W 2nd St #5196, Casper, Wyoming 82601, U.S.A.

11. Categories of Personal Information

The categories of personal information we may collect include identifiers, such as your name and contact details; commercial information, such as transaction and billing records; internet and network activity, such as device identifiers, IP address, browser type, pages viewed, and interaction data; professional information, such as your company and role; and communications or other content you provide to us.

12. Cookies and Analytics

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate our website, remember preferences, understand usage, measure performance, and help protect against fraud or abuse. You can control certain cookies through your browser settings; however, disabling cookies may affect the availability or functionality of parts of our website.

13. Accounts, Billing, and Transactions

When you establish an account, request paid services, or make a transaction, we may collect information needed to verify your request, maintain your account, provide support, process payment, issue invoices, detect fraud, and meet our accounting and tax obligations. Payment processing may be performed by third-party payment providers that handle payment details under their own privacy terms.

14. Service Providers and Other Disclosures

We may disclose personal information to vendors that provide hosting, security, analytics, communications, customer relationship management, payment processing, professional, and operational support services. These providers may access personal information only as needed to perform services for us and subject to appropriate contractual or legal safeguards. We may also disclose information to comply with law, enforce agreements, respond to lawful requests, prevent harm, or protect our rights, property, and safety.

15. Data Transfers and Third-Party Links

Survill Technologies LLC is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate. Our website may link to third-party sites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

16. Regional Privacy Notices

Residents of certain jurisdictions may have additional rights under applicable privacy laws, including rights to know, access, correct, delete, or receive a portable copy of personal information, and to appeal a decision regarding a privacy request. We will not discriminate against you for exercising applicable privacy rights. To submit a request, write to us at the mailing address listed in the Contact Us section.